Privacy Policy


This is the Middleby Advantage online privacy policy ("Policy"). This website, (the “Web site”) is owned and operated by Middleby Advantage Fulfillment, LLC (“Middleby Advantage”) on behalf of The Middleby Corporation. This Policy applies only to activities Middleby Advantage engages in on the Web site and does not apply to Middleby Advantage activities that are "offline" or unrelated to the Web site. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

Changes to this Policy

We reserve the right to modify or change this privacy policy at any time, simply by posting such changes on the site. Any such change, update, or modification will be effective immediately upon posting. For questions regarding our privacy policy, please contact us at [email protected].

Collection of your Personal Information

Middleby Advantage collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Middleby Advantage also collects anonymous demographic information, which is not unique to you, such as your ZIP code.

There is also information about your computer hardware and software that is automatically collected by Middleby Advantage. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Middleby Advantage for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Middleby Advantage Web site.

Links to Other Sites

Middleby Advantage encourages you to review the privacy statements of web sites you choose to link to from our site so that you can understand how those web sites collect, use and share your information. Middleby Advantage is not responsible for the privacy statements or other content on web sites outside of Middleby Advantage and our family of Web sites.

Use of your Personal Information

Middleby Advantage collects and uses your personal information to operate our Web site and deliver the services you have requested. Middleby Advantage also uses your personally identifiable information to inform you of other products or services available from Middleby Advantage and within its family of affiliated companies. Accordingly, Middleby Advantage may share your personally identifiable information among our various businesses, and within our family of affiliated companies, including but not limited to The Middleby Corporation. Middleby Advantage may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. In addition, Middleby Advantage may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries.

Middleby Advantage may share your personal information with third parties such as Google and Facebook to show you relevant interest-based ads. Interest-based ads are ads presented to you based on your interaction with the Web site and other browsing behaviors that are more tailored to your interests. These Interest-based ads may be presented to you while you are browsing our site or third party sites. To measure how you interact with those ads. You may opt-out of these interest-based ads from Middleby Advantage by visiting the third party site and opting out of the use of cookies for interest-based advertising. Please note that if you choose to opt out, you may continue to see ads, but they will not be based on your interactions with our Web site.

Other than stated above, Middleby Advantage does not sell, rent or lease its customer lists to third parties. We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. All such third parties are prohibited from using your personal information except to provide the above stated services to Middleby Advantage, and they are required to maintain the confidentiality of this information.

Middleby Advantage keeps track of the Web sites and pages our customers visit within the Middleby Advantage website, in order to determine which of our services are the most popular. This data is used to deliver customized content and advertising within Middleby Advantage to customers whose behavior indicates that they are interested in a particular subject area.

The Middleby Advantage Web site will also disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to conform to the edicts of the law or comply with legal process served on Middleby Advantage or the Web site.

Use of Cookies

The Middleby Advantage Web site uses cookies to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Middleby Advantage pages, or register with the Middleby Advantage site or services, a cookie helps Middleby Advantage to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Middleby Advantage Web site, the information you previously provided can be retrieved, so you can easily use the Middleby Advantage features that you customized.

Additionally, Middleby Advantage may use your cookies to collect non-personal information on how you browse and interact with the Web site, and this information may be used to provide you with interest-based ads. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Middleby Advantage services or Web sites you visit.

Mergers and Acquisitions

Your personal identifiable information may be provided to a party if we file for bankruptcy, or there is a transfer of the assets or ownership of Middleby Advantage in connection with proposed or consummated corporate reorganizations, such as mergers or acquisitions.

Changes to your Personal Information and how it may be used

You can access and update certain information relating to your online account by signing into your account and going to the My Account section of the Web site. If you have questions about personal information we have about you or need to update your information, you can contact us at [email protected]. You can opt-out of receiving marketing and promotional e-mails from Middleby Advantage by using the unsubscribe link at the bottom of any Middleby Advantage e-mail.

Security of your Personal Information

Middleby Advantage takes reasonable steps to secure your personal information from unauthorized access, use or disclosure. This includes taking reasonable steps to secure the personally identifiable information you provide on computer servers in a controlled, reasonably secure environment. When personal information (such as a credit card number) is transmitted to other Web sites, the Secure Socket Layer (SSL) protocol is used.

Contact Information

Middleby Advantage welcomes your comments regarding this Statement of Privacy. If you believe that Middleby Advantage has not adhered to this Statement, please contact our corporate office at [email protected]. We value your business and your trust.

About Middleby Advantage

Middleby Advantage is the brand for all of your Middleby aftermarket needs. Our business is making your business with us as easy and seamless as possible. In addition to providing factory direct service parts we have a nationwide service network that can act as a one stop shop for all of your service needs. We offer creative solutions for all of your purchasing, installing, and other challenges. Need an easier way to purchase and service your equipment? Give us a call to see what we can do.